We are excited to introduce a new feature that will help make your IoT implementations even more reliable. We now support the ability to set up a Watchdog to monitor your device communications. This is a simple, yet powerful, feature.
Here is an example of how it works:
- A device’s Device Configuration has a watchdog enabled and set for 2 minutes. This means that each device needs to call in at least once every two minutes.
- Let’s say that device MOTION001 sends a message at 12:15:00.
- The next message is received at 12:16:05. The difference in time between the two messages is 1 minute and 5 seconds, or 65 seconds.
- The next time the device sends a message is at 18:15. This is 2 minutes and 10 seconds after the previous message. This is longer than our 2 minute timer. At this point, we will identify the user from the Device Repository whose device is not functioning as expected. A notification can then be sent to the user to advise that their device may be offline.
We are excited to offer this new free feature to all of our customers!
If you need a system that just works 24×7 to monitor your IoT devices, please Contact Us.