KineticCare – Case Study

A Perspective on KineticCare, A Platform to Improve Elder Care A Platform to Improve Elder Care, addressing a challenge that many people face at some point in their lives is caring for an elderly person. Whether it is a parent, extended family member, friend, or...

IoT Enables a Service Delivery Revolution

A service event can cause you to lose a client or make the client brand-loyal. Most service events cause your client stress and dissatisfaction just by their nature. Typically, something goes wrong or breaks, and the client is the one who needs to notify you somehow...

Connected Service Management

The Internet of Things (IoT) and especially the Industrial version (IIoT), has been one of the BIG buzzwords for years now. The questions are what business value it can bring and why it needs to transform your business. Let’s use a scenario that you can apply to...

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